Please read these Terms and Conditions before placing your order.

Orders

When an order is placed through the Saltprint order form, all orders are final. Approving of proofs and payment must be completed within two weeks of the placement of the order. If a cancellation is wished to be made then a $44 processing fee is payable. Please make sure you are aware of the terms and conditions before ordering. If you have any questions in regard to the products then please feel free to call us and talk to one of our friendly team who will be able to answer any questions prior to placing an order.


Email Proof

Proofs provided by Saltprint are an indication of the final printed product only. Variations in colour or trim can be a result of the printing process. No reprints at our cost will be printed.


Colour Variations

Our printing products may have colour variations from what you have seen on screen, to what the final product looks like, variations between the front and back of the card, and previous orders can also be expected. This is the nature of CMYK offset printing and bulk-run printing.

Overnight Express printing uses digital printing which may also produce some "blotchy" effects which is the nature of express digital printing.

No reprints at our expense will be printed.


Trimming of printing

All printing products are trimmed. Trimming of printing products may shift up to 3mm in any direction, therefore our artwork guidelines should be properly adhered to minimize risk of trimming affecting the look of the print.

Overnight Express digital printing generally has more chance of trimming variations.

No reprints at our cost will be printed.

Saltprint Designed Artwork

Artwork designed by Saltprint or Saltmedia remains the property of Saltprint until paid for. Once paid for the artwork is owned by the client and we can supply a copy of the flattened artwork to the client. Any future orders of the same printing product with the exact same design will incurr no artwork fees. Saltprint business card design package allows for the development of one concept with one round of changes any additional changes after this point will incur a $44 charge. Saltprint design services can take up to 4 working days, and will vary depending on workload. Outstanding balances owed for design services not paid within 30 days will be automatically debited from the customer's credit card. Customers are held liable for expenses incurred by Saltprint in recovering debts.

Accepting Proofs

When accepting artwork proofs from Saltprint, you are held fully responsible for accepting all content. This includes design, spelling, grammar and numbers. It is your responsibility to request another copy if your proof is difficult to read. We will print exactly what is accepted in the final proof. No reprints at our expense will be printed.


Submitting your own artwork

Customers who upload their own DIY artwork are fully responsible for the end result of printing. Customers are reminded to submit print-ready artwork with the correct specifications as outlined on our DIY Artwork pages. We will print whatever you submit, and we are not reponsible for artwork mistakes. No reprints at our expense will be printed.

It is your reponsibilty to ensure that any design that is submitted is not in violation of any copyright laws. We assume that your artwork is legally yours.

We reserve the right to make changes to your artwork without your consent to avoid printing problems that we predict happening. No reprints at our expense will be printed.

Artwork that requires resubmitting to due mistakes such as spelling or changes in preference will attract an Artwork Resubmission Fee of $22, which includes one free proof.

Customers are reminded that when we trim the bleed of any printing product, this cut can vary in location up to 3mm in any direction. A 3mm internal margin from the bleed line must be made.


Turnaround

The current median turnaround time for most printing products is 10 business days. This is from the time receiving payment and accepting the proof, to the time when you receive your order. Design time is extra. Saltprint will not be held responsible for loss or damages due to printing being delivered after this time.

Overnight Express business cards are printed and dispatched overnight, based on certain deadlines. Read more here.


Delivery

Saltprint will not be held liable for printing products that are lost, damaged or delayed when delivered by post or courier. All items being delivered to a residential address will be left at the door in the event of no one being home.

Prices

While care has been taken in posting correct prices on the website, Saltprint has the right to remove or change products and prices without notice. All quotes are valid for 14 days only and may be subject to change after this period.