Please read these Terms and Conditions for all Saltprint printing.

Orders

When an order is placed through the Saltprint order form, all orders are final. Approving of proofs and payment must be completed within two weeks of the placement of the order. If a cancellation is wished to be made then a $44 processing fee is payable. Please make sure you are aware of the terms and conditions before ordering. If you have any questions in regard to the products then please feel free to call us and talk to one of our friendly team who will be able to answer any questions prior to placing an order.


Email Proof

You will receive one free proof for each order. Proofs provided by Saltprint are an indication of the final printed product only. Variations in colour or trim can be a result of the printing process. No reprints at our cost will be printed. Resubmission of DIY artwork requires another proof to be emailed which costs $22 inc gst. Customers should read and follow our DIY Artwork Guidelines carefully before submitting their artwork.


Colour Variations

Our printing products may have colour variations from what you have seen on screen, to what the final product looks like, variations between the front and back of the card, and previous orders can also be expected. This is the nature of CMYK offset printing and bulk-run printing.

Express Digital printing uses digital printing which may also produce some "blotchy" effects which is the nature of express digital printing.

No reprints at our expense will be printed.


Trimming of printing

All printing products are trimmed. Trimming of printing products may shift up to 3mm in any direction, therefore our artwork guidelines should be properly adhered to minimize risk of trimming affecting the look of the print.

Express Digital printing generally has more chance of trimming variations.

No reprints at our cost will be printed.

Saltprint Designed Artwork

Artwork designed by Saltprint or Saltmedia remains the property of Saltprint until paid for. Once paid for the artwork is owned by the client and we can supply a copy of the flattened artwork to the client. Any future orders of the same printing product with the exact same design will incurr no artwork fees. One proof is provided at no charge.

Saltprint Designer Card design allows for the development of one concept with one round of changes any additional changes after this point will incur a $44 charge.

Saltprint design services can take up to 4 working days, and will vary depending on workload. Outstanding balances owed for design services not paid within 30 days will be automatically debited from the customer's credit card. Customers are held liable for expenses incurred by Saltprint in recovering debts.

Accepting Proofs

When accepting artwork proofs from Saltprint, you are held fully responsible for accepting all content. This includes design, spelling, grammar and numbers. It is your responsibility to request another copy if your proof is difficult to read. We will print exactly what is accepted in the final proof. No reprints at our expense will be printed.

If you would like to make changes to your DIY artwork after viewing the proof, you may resubmit your updated artwork to receive a new proof for $22 inc gst. Alternatively we can make your requested changes for you from $25.00 inc gst and then email you a new proof.



Submitting DIY artwork

Design at your own risk!

Please note that designing and submitting your artwork for printing can sometimes produce unplanned results. Designing artwork for offset printing can be technical with a range of factors that goes beyond what you see on the computer monitor. Saltprint fully recommends getting a professional designer to design your printing artwork. Customers submitting their own DIY artwork are fully responsible for the end result of printing. Customers are reminded to submit print-ready artwork with the correct specifications as outlined on our DIY Artwork Guidlelines.

You will receive a free artwork proof by email which you will need to approve before printing can commence. Saltprint will print whatever you submit, and Saltprint is not reponsible for artwork mistakes. No reprints at our expense will be printed.

It is your reponsibilty to ensure that any artwork that is submitted is not in violation of any copyright laws. Saltprint assumes that your artwork is legally yours or you have the correct permission to print it.

Saltprint reserves the right to make changes to your artwork without your consent to avoid printing problems that can be foreseen to happen. This will rarely change the design, but if it does it will be evident in the proof you receive. Saltprint will rasterise all submitted DIY Artwork at standard print quality resolution before printing. Customers who prefer to keep their DIY Artwork untouched must apply to become "Prepress Approved" by Saltprint. This requires passing of an artwork test and submission of perfect artwork.

If after viewing your email proof you would like to resubmit your DIY artwork, we will send you a new proof for $22 inc gst. Alternatively we can make your requested changes for you from $25.00 inc gst and then email you a new proof.


Turnaround

Printing turnaround will vary. The current median turnaround time for most printing products is 10 business days. This is not a guarantee but a guide. This is from the time receiving payment and accepting the proof, to the time when you receive your order. Design time is extra. Saltprint will not be held responsible for loss or damages due to printing being delivered after this time. It is the customer's responsibility to allow plenty of time for preparing artwork, printing and delivery.

Express Digital business cards are printed and delivered within 2 business days, based on certain deadlines. Read more here.


Delivery

Saltprint will not be held liable for printing products that are lost, damaged or delayed when delivered by post or courier. All items being delivered to a residential address will be left at the door in the event of no one being home.


Prices

While care has been taken in posting correct prices on the website, Saltprint has the right to remove or change products and prices without notice. All quotes are valid for 14 days only and may be subject to change after this period.